Privacy Policy

1. Who we are

Signature Immo Ltd ("we", "us", "our") is a licensed real estate agency operating in Mauritius. Our registered office is in Mauritius. We can be contacted at maigrot.signature@gmail.com.

2. What data we collect

When you use our website or contact us, we may collect:

• Contact information — your name, phone number, and email address when you submit an enquiry, request a callback, or use our lead form.
• Property preferences — the properties you view or enquire about.
• Technical data — your IP address, browser type, pages visited, and time spent on the site (collected automatically via analytics tools).
• Communications — records of any messages you send us via WhatsApp, email, or the contact form.

3. How we use your data

We use the data we collect to:

• Respond to your property enquiries and provide you with relevant listings.
• Connect you with our agents and schedule viewings.
• Send you property updates or market news if you have opted in.
• Improve the performance and content of our website.
• Comply with legal and regulatory obligations under Mauritian law.

We rely on your consent and our legitimate interest in providing real estate services as our legal basis for processing.

4. How we share your data

We do not sell your personal data. We may share it with:

• Our agents — Olivier Maigrot and associated staff who will respond to your enquiry.
• Service providers — Supabase (database), Vercel (hosting), and Meta (Facebook Pixel for analytics). These providers are bound by their own data protection obligations.
• Authorities — if required by Mauritian law or a court order.

5. Cookies and tracking

Our website uses the Meta Pixel to measure the effectiveness of our advertising and understand how visitors interact with the site. This may set cookies in your browser. You can opt out of Meta's data collection via your Facebook ad settings.

We also use essential cookies for site functionality (e.g. remembering your currency preference).

6. How long we keep your data

We retain your contact information for as long as necessary to service your enquiry and for up to 3 years afterwards for follow-up purposes. Technical and analytics data is retained for up to 13 months.

7. Your rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal obligations).
• Withdraw consent at any time.
• Lodge a complaint with the relevant data protection authority in Mauritius.

To exercise any of these rights, contact us at maigrot.signature@gmail.com.

8. Data security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, or loss. Our database is hosted on Supabase with industry-standard encryption in transit and at rest.

9. Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact

For any privacy-related questions, please email us at maigrot.signature@gmail.com or visit our contact page.